Booking Conditions and Information
It is advisable to telephone for confirmation of availability before sending your booking form and deposit.
Payment: A deposit of one third of the rental is payable on booking. Provisional bookings are held for five days.
Balance: The balance is payable six weeks prior to arrival. For bookings made less than six weeks in advance, the
total amount is payable on booking. Non payment of balance (for which you will be invoiced ) shall be deemed to
be a cancellation of the booking.
Cancellation: In the event of cancellation, every effort will be made to re-let your week. If this is possible your rental
will be refunded, less administration charges and less any adjustments for discounts applied to last minute bookings.
IIt is strongly recommended that you take out cancellation insurance.
Non-availability: If for any reason beyond our control the cottage is not available for the time booked, (e.g. fire
damage, services interruption, weather), any moneys paid in advance will be repaid in full. There will be no other claim against the owner.
Hirers’ Responsibility: The Hirer is responsible for the cottage and is expected to take reasonable care of it.
The Cottage and its contents must be left in the condition in which the Hirer found them and therefore, clean and
tidy. Any damage or breakages which may occur must be paid for. Accidental damage of a minor nature will not be
Owner’s Liability: The Owner will not be liable for any accident, injury, loss or damage sustained by any guest,
their family, visitors, animals, vehicles or personal effects however caused.
Complaints: Any complaint must be made to the proprietor immediately. We cannot entertain complaints after the
property has been vacated.
Pet: We welcome your pet. They must be well behaved and kept off soft furnishings and beds.
Pets should not be left in the cottage on their own.
Internet Access: The hirer agrees not to use the premises broadband for unlawful purposes. The hirer is responsible for any downloaded material,
illegal material or activity on the internet.
No attempt shall be made to make unauthorised access to the owner's system
No candles are to be brought or used on the property
Arrival and Departure: Please arrange to arrive after 4.00 pm and vacate your cottage by 10 am. For winter bookings and
Short Breaks arrival and departure times can be more flexible, if arranged in advance.
Numbers: Under no circumstances may more than the number of persons booked occupy a property, except by prior
Key Collection: Details of key collection will be sent after payment of the balance of hire charges. <Back to WestoverFarmCottages home page>